A Winnipeg retiree fought back after finding himself on the hook to pay for an Air Canada flight he didn’t book, and never took.
Claude Neblett was charged more than $700 after a website malfunction took his credit card details, but didn’t issue him an airline ticket.
“I was very, very angry. Very upset,” said Neblett, who lives on a fixed income after retiring from Canadian Pacific Railway more than a decade ago. “But then I calmed myself down I said, well, I will try every means to get my refund.”
Read full story here: ‘You’re Gonna Lose Your Money’: Air Canada Online Glitch Leaves Retiree On Hook For Flight He Didn’t Book | CBC News
